Rachel Zarate Brouwer

Director of Operations, Credits and Incentives

Rachel develops Employment Incentives (EI) solutions and manages our Team Leaders. Rachel started with CTI in 2009. With her years of experience at CTI and as a Project Manager, Rachel specializes in understanding a client’s current EI process and seamlessly integrating customized service solutions, including project setup and continuous process improvement. Furthermore, Rachel leverages her vast client project experience to serve as a subject matter expert for CTI’s in-house software development team. 

Rachel is a graduate of Sacramento State with a BSBA degree in Human Resources. From her education and experience, she recognizes that people are the heartbeat of CTI and that they drive the success of our EI projects. When Rachel isn’t working with her dedicated teammates, she’s usually doing whatever it takes to make her son, Jack, laugh – which involves funny faces, blowing raspberries, and pratfalls (ouch!).

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